Troubleshooting: iOS extension

If you’re having problems installing our iOS extension, here are some steps to consider

  1. Restart your phone! This is the first place to start. Sometimes a restart is required to refresh the “share sheet” that the RemovePaywalls button is placed onto
  2. Check the shortcuts app. Head into the shortcuts app on your phone (you can search for “shortcuts”, or look for the icon, it looks like a purple/green S on a blue background). Press the three dots on the RemovePaywalls.Com shurtcut. Select the information icon (“i” with a circle around it), check if “show in sharesheet” is enabled. If it is not, enable it. Images below to explain!

3. Pin it as a favorite. Maybe the shortcut is getting lost amongst your other share options. Images below show:

    If that still isn’t working, email info@removepaywalls.com and we will aim to assist.